About QueenPilot
Beauty and wellness booking on one trusted platform
QueenPilot was created so clients can quickly find trusted specialists and salons, while businesses manage their bookings in a simple, modern, and clear way.
QueenPilot at a glance
- MarketplaceA platform for clients to find services, salons, and specialists.
- Business toolsCalendar, team, services, and client management in one place.
- DistributorsA wholesale platform for distributors and brands, connected to the salons.
- 24/7online booking and AI replies, day and night
- 0calls needed to book a visit
- 5messaging channels in one inbox
- 3languages: Armenian, Russian, English
01
What is QueenPilot?
QueenPilot is an Armenian online platform for discovering and booking beauty, care, and wellness services. Clients can explore salons and specialists, compare services, see available times, and book a visit without unnecessary calls.
For businesses, QueenPilot is a management toolkit: calendar, services, team, client data, communication, and online visibility in one system.
02
Why QueenPilot was created
For a long time, the customer journey in beauty and wellness depended on phone calls, social media messages, and manually kept schedules. That process took time from both clients and businesses.
QueenPilot was built to simplify that connection: clients should easily find the right service, and businesses should have clear tools to manage time, teams, and client flow.
03
One platform, three sides
Clients book salons, salons order supplies from distributors, and all of it happens in QueenPilot. Each side has its own tools, and they work together.
- Clients
- Book · chat · review
- Salons and specialists
- Order · deliver · restock
- Distributors and brands
Clients
For clients, QueenPilot makes choice transparent: service, location, specialist, time, and booking in just a few steps. It reduces uncertainty and helps people make confident decisions.
- Salons and specialists with real photos, prices and reviews
- Real free times, booked in a few taps or by voice
- Chat with the salon and reminders before the visit
Salons and specialists
For businesses, QueenPilot helps reduce missed bookings, keep client history, organize staff schedules, and become more visible to new clients.
- Calendar, clients, team and payments in one cabinet
- An AI receptionist that answers and books on every channel
- A page on the QueenPilot marketplace that brings new clients
Distributors and brands
For distributors and beauty brands, QueenPilot is a wholesale platform connected to the salons that already work here.
- Salons order straight from their cabinet, at their own prices
- Deliveries land in the salon's stock, so reorders come on time
- New salons found on the map, and offers sent to them
04 · AI in QueenPilot
AI that works alongside the team
QueenPilot's AI does more than chat. It knows the salon's services, prices, team and free times, and turns them into real work: bookings, answers, reports and posts.
All of them speak Armenian, Russian and English.
AI receptionist
Sophie
Answers clients on WhatsApp, Instagram, Messenger, Yelp and QueenPilot chat, understands voice notes, offers real free times and books the visit into the calendar, day and night.
- Messenger
- Yelp
- QueenPilot
AI assistant in the cabinet
Mary
Ask by voice or in writing how the day looks, what the week brought or what is running low, and she answers from the salon's own data or prepares the booking, client or payment to save in one tap.
Instagram on autopilot
AI Marketing
Every week it plans, designs and publishes the salon's posts, Stories and Reels from its own work photos, services and free times.
For clients
Voice search
Clients just say what they need, and QueenPilot finds the salons and the free times.
“Manicure tomorrow evening near Kentron”
05 · For salons and specialists
Everything a salon runs on, in one place
From the first booking to the monthly payroll, QueenPilot replaces the notebook, the spreadsheets and a pile of separate apps. It works on the web and in the QueenPilot Business app for iPhone and Android.
- Calendar and online bookingEvery specialist's day, with bookings from the site, the app and chats.
- Services and pricesVariations, durations and who does what, at every location.
- Client baseHistory, spend, notes and visits of every client.
- Team and schedulesShifts, days off and access rights for each member.
- One inboxWhatsApp, Instagram, Messenger, Yelp and QueenPilot chat together.
- Reminders and automationsReminders, review requests and messages that bring clients back.
- Cash register and financesCash and card payments, expenses and the day's close.
- PayrollEach specialist's pay, counted from their own work.
- Gift cards and packagesGift cards and service packages, sold and tracked.
- StockProducts and supplies at every location.
- Orders from distributorsSupplies reordered from verified distributors in a few taps.
- AnalyticsRevenue, bookings, clients and team in clear reports.
06 · For distributors and brands
A wholesale platform connected to the salons
Distributors and beauty brands get their own app in QueenPilot. Their catalogue sits right next to the salons' stock, so salons reorder in a few taps and every order arrives the moment it is placed.
- A catalogue for professionals, with wholesale price lists
- Orders, shipments and invoices
- A warehouse with lots and expiry dates
- Salons found on the map, and offers sent to them
- An online shop on QueenPilot
- E-invoices, cash register, payroll and analytics
QueenPilot checks every distributor before salons can see it.
07
Built in Armenia, ready for the world
QueenPilot started in Yerevan and was built around how salons here really work: Armenian first, local online payments and prepayments, and HDM fiscal receipts.
Today the same platform is open to salons and distributors in other countries too, each with its own currency, time zone and language, and the marketplace shows clients the salons near them.
- Armenian, Russian and English everywhere
- Online payments, prepayments and HDM receipts
- Any country, currency and time zone
08
Our vision
QueenPilot’s goal is to build a more trusted, digital, and efficient booking culture for services in Armenia, where good specialists are easy to find and quality businesses are easier to grow.