Bookings, payments and marketing. On autopilot.

Change the appointment day or time, add or remove services, and update the visit status to booked, confirmed, completed, no-show, or cancelled. This helps the salon handle changes quickly, reduce confusion, and keep every booking clear and organised in one place.

For each service, you can set the name, description, price, duration, category, and choose which specialists and locations provide it.

Group services by category, add variations with different prices or durations, set extra processing time, and manage online booking availability. With AI tools, you can quickly create or improve service descriptions.

Configure automatic reminders, booking confirmations, waitlist updates, rebooking offers, and win-back messages after cancellations.

Each automation can be customised by timing, conditions, and delivery channel: email, SMS, or WhatsApp. QueenPilot can automatically remind clients hours or days before a visit, notify them about new bookings, or re-engage clients who have not visited for a while. This saves team time, improves the client experience, and helps the salon operate more efficiently.

For each employee, you can fill in personal details, speciality, contact information, photo, and role in multiple languages.

Choose which services each specialist performs, which locations they work from, what schedule they follow, and which images appear in their portfolio. You can also set availability status and permissions, defining which parts of the system each employee can access. This helps distribute work correctly, manage bookings by specialist, and keep salon operations organised.

QueenPilot tracks each card's balance and expiry and the visits left in every package.

See active, used and cancelled cards for each location, and give clients a reason to come back and bring their friends.