AI receptionist
An AI receptionist that answers and books clients 24/7
Sophie replies in the messengers your clients already use, in their language. She knows your services, prices, team and free times, books straight into your calendar and passes the chat to a person when it needs one.
What Sophie does
Books, reschedules and cancels
Only at real free times, following your rules for each action.
Armenian, Russian and English
She detects the client's language from the first message and understands voice notes.
Takes prepayments
She reads a receipt photo or PDF and records the payment, with checks against reused receipts.
Knows your salon rules
Parking, policies, what to bring: she answers from the notes you write.
Hands over to your team
She stops when a staff member replies, and passes the chat to a person when needed.
Checks your other branches
If a service or a time is not free at one branch, she looks at your linked branches too.
Start in three steps
- Create a free accountAdd your business, address and working hours. The first 2 months are free, with every feature.
- Add services and teamImport services and clients from an Excel or CSV file, a Fresha export or your phone's contacts, then set each specialist's hours.
- Take bookingsShare your booking link and your QueenPilot page. Clients book free times online, and reminders go out on their own.
Questions and answers
- Which channels does Sophie answer in?
- WhatsApp, Instagram, Messenger, Yelp and QueenPilot chat, all in one inbox that your team sees too.
- What do I need to start?
- Your own WhatsApp number or Instagram account and a short setup with us. Ask us from the add-ons section in the cabinet, and we switch Sophie on for your salon.
- Can Sophie book a time that is already taken?
- No. She books only times that are free in your calendar, with the service's real duration.
- How much does the AI receptionist cost?
- It is an optional add-on paid from your AI wallet, a prepaid balance in the cabinet. Your QueenPilot plan stays the same.
Ready to get more bookings and manage your business with ease?
Set up your business in just a few minutes, add your services, team, and working hours, and QueenPilot will help clients find you, book visits, and contact you in one place.